Shipping Policy
At thekitscompany.com, we strive to deliver your fresh pasta kits as quickly as possible to ensure maximum quality.
Processing Time
Orders are processed within 1–2 business days. You will receive a notification once your kit has shipped.
Shipping Rates
Delivery charges are calculated at checkout based on your location and the weight of your order.
Delivery Estimates
Standard shipping typically takes 2–4 business days within the UK. Please note that delivery times are estimates and not guaranteed.
Perishable Handling
Our kits are packed to maintain freshness. It is your responsibility to ensure someone is available to receive the delivery or to provide a safe place for the courier.
Damaged Goods
If your package arrives damaged or the food quality is compromised, please contact info@voscaltd.com with photos within 12 hours of delivery.